Privacy Policy
Last updated: 13 June 2026
1. Information We Collect
We collect information you provide directly — including name, phone number, email, installation address, and location coordinates (when shared) — to deliver and improve our broadband services.
2. How We Use Your Information
Your information is used to process service requests, install and maintain connections, send service updates and billing notifications, provide customer support, and comply with legal obligations.
3. Location Data
When you choose to share your GPS location, we use it solely to confirm service feasibility in your area and schedule installation. Location data is not shared with third parties for marketing.
4. Data Sharing
We do not sell your personal information. We may share data with trusted service partners (installation technicians, payment processors) strictly to deliver our services, and with authorities when required by law.
5. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure.
6. Cookies & Tracking
Our website may use cookies and similar technologies to remember preferences and analyze usage. You can disable cookies via your browser settings.
7. Data Retention
We retain your information for as long as your service is active and for a reasonable period thereafter to comply with legal, accounting, or reporting requirements.
8. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@sarkfiber.in.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of our services indicates acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or concerns, please contact us at support@sarkfiber.in or visit our office in Bhubaneswar, Odisha.